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The title of famous mystery novel And Then There Were None aptly describes the number of large U.S. airlines that still let passengers earn miles the old fashioned way – by actually flying those miles. American Airlines waited until after its full systems integration with merger partner US Airways to announce changes to its frequent flyer program, AAdvantage®, that will follow the trend of rewarding miles based on fare paid, not miles flown.

Posted on Wed, 18-Nov-2015 at 23:24 GMT | Read More
Defining trends in the airline industry is like trying to hit a moving target. Just when you think you have a grasp of how things will be, something else changes. One-time trends that we now live (and fly) by are quite familiar – like fees for checking baggage and other services. However, some larger airlines are so disinclined to surrender the most frugal customers to the competition that they are now building ultra-low fare families that include little more than a reservation.

Posted on Tue, 03-Nov-2015 at 22:02 GMT | Read More
Call it a sign of the times or a cause for concern but the more automated the airline industry becomes, the more we are hearing about computer systems gone awry -- talk about a technical fault. Here's why passengers should brace for more, at least in the short term.

Posted on Fri, 16-Oct-2015 at 19:44 GMT | Read More
If only there were a single, master list of airline passenger rights that could be applied to every airline in the world. That would make air travel a bit more predictable and fair for everyone, but the reality is that countries, not airlines, make the rules when it comes to how airlines are supposed to treat their passengers.

Posted on Tue, 13-Oct-2015 at 22:32 GMT | Read More
Ultra-cheap international flights could be coming as one airline tries to use the "smaller airport" model followed by some of the most successful budget airlines. Many airlines have tried launching low-cost service across the Atlantic, many more have contemplated it. Just about all have failed.

Posted on Thu, 08-Oct-2015 at 20:41 GMT | Read More
If recent news is any indication, airline passengers might be winning small victories in their quest to receive proper compensation from airlines. Recent court decisions have forced airlines to pay compensation to passengers despite airline efforts to prove that some technical faults leading to delays and cancellations were not their doing.

Posted on Mon, 28-Sep-2015 at 21:55 GMT | Read More
American Airlines and Delta Air Lines, two of the largest airlines in the world, have cancelled their interline agreements. For decades the two carriers have allowed baggage and passengers to be transferred between them – a common practice in the industry. Now, that pact is no more and passengers are left wondering what could be next.

Posted on Mon, 14-Sep-2015 at 22:30 GMT | Read More
The U.S. Department of Transportation (DOT) has received recommendations from an advisory committee in the agency's Consumer Protection division and the wish list is something every passenger could support. But will the airlines play along?

Posted on Wed, 02-Sep-2015 at 18:40 GMT | Read More
Despite rumblings over the slower growth of some Asian economies, the airline industry appears as strong as ever – for the time being. Will the trend continue?

Posted on Wed, 02-Sep-2015 at 18:39 GMT | Read More
An embassy has been reopened and the plans for new travel opportunities are already being made. The tense U.S. relations with Cuba have eased after a half century of cold war tensions and now, despite a travel embargo that still is in place, airlines and other businesses are finding ways to re-introduce Americans to the island of Cuba and catch up with what most of the world's travelers are already familiar with.

Posted on Tue, 25-Aug-2015 at 19:50 GMT | Read More
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