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The latest transportation statistics show a clear distinction between the best performing airports through July, 2010 and the worst among the 29 airports providing such data.

Posted on Wed, 22-Sep-2010 at 20:01 GMT | Read More
The U.S. Department of Transportation (DOT) reports that as few as three commercial flights exceeded the three-hour tarmac delay limit for the month of June. Last year, the number was 268 in June. Is the controversial rule working, or is its effectiveness still up in the air (or stuck on the tarmac)?

Posted on Wed, 11-Aug-2010 at 23:19 GMT | Read More

The research company Skytrax has released the results of its annual airline quality survey. Asian carriers typically are found at the top of the quality lists so this year was no surprise. But, the perennial favorite Singapore Airlines slipped one notch to number two. Who was number one?

Posted on Fri, 11-Jun-2010 at 0:59 GMT | Read More
A survey conducted by the U.S. consumer publication Consumer Reports reveals the 12 top grievances among flyers in the U.S. Topping the list is checked baggage charges, fees, and rude staff. Do you agree with the rest?

Posted on Fri, 07-May-2010 at 14:24 GMT | Read More
Airports Council International (ACI) has completed its annual survey of airport service quality and the top awards for best airports worldwide have gone to airports in the Asia-Pacific region. Seoul Incheon International Airport ranked best for the fifth straight year. How did other airports do?

Posted on Tue, 23-Feb-2010 at 23:53 GMT | Read More
The International Air Transport Association (IATA) reports that the accident rate for western-built aircraft in 2009 was the second lowest in aviation history. Despite fewer incidents however, more lives were lost in 2009 over 2008 due to the nature of the accidents that did occur.

Posted on Thu, 18-Feb-2010 at 23:43 GMT | Read More

Take part in our Airline Fees survey


In the airline business, it seems that fees are all the rage. For those who despise the "nickel and dime" effects of such airline ancillary charges, "all the rage" might describe a mood more than a trend.

Posted on Wed, 10-Feb-2010 at 17:54 GMT | Read More
According to the International Air Transport Association (IATA), the Asia-Pacific region became the world's largest aviation market in 2009, surpassing North America and now accounting for more than a quarter of all air travelers.

Posted on Tue, 02-Feb-2010 at 22:57 GMT | Read More
Bring on the clichés – out of the woods, the light at the end of the tunnel, the dark cloud's silver lining. Whatever it is, the airlines may be starting to see it as passengers seem to be slowly coming back. Is it a sign of recovery or just wishful thinking?

Posted on Thu, 05-Nov-2009 at 19:45 GMT | Read More
Ticket prices are creeping up, so are add-on fees, and the cost of fuel is bubbling over again. About the only thing that many airlines see going down are their customer satisfaction rankings. This could explain why many of them are carrying fewer of those dissatisfied patrons.

Posted on Wed, 01-Jul-2009 at 22:13 GMT | Read More

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