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Airports Council International (ACI) has completed its annual survey of airport service quality and the top awards for best airports worldwide have gone to airports in the Asia-Pacific region. Seoul Incheon International Airport ranked best for the fifth straight year. How did other airports do?

Posted on Tue, 23-Feb-2010 at 23:53 GMT | Read More
The International Air Transport Association (IATA) reports that the accident rate for western-built aircraft in 2009 was the second lowest in aviation history. Despite fewer incidents however, more lives were lost in 2009 over 2008 due to the nature of the accidents that did occur.

Posted on Thu, 18-Feb-2010 at 23:43 GMT | Read More

Take part in our Airline Fees survey


In the airline business, it seems that fees are all the rage. For those who despise the "nickel and dime" effects of such airline ancillary charges, "all the rage" might describe a mood more than a trend.

Posted on Wed, 10-Feb-2010 at 17:54 GMT | Read More
According to the International Air Transport Association (IATA), the Asia-Pacific region became the world's largest aviation market in 2009, surpassing North America and now accounting for more than a quarter of all air travelers.

Posted on Tue, 02-Feb-2010 at 22:57 GMT | Read More
Bring on the clichés – out of the woods, the light at the end of the tunnel, the dark cloud's silver lining. Whatever it is, the airlines may be starting to see it as passengers seem to be slowly coming back. Is it a sign of recovery or just wishful thinking?

Posted on Thu, 05-Nov-2009 at 19:45 GMT | Read More
Ticket prices are creeping up, so are add-on fees, and the cost of fuel is bubbling over again. About the only thing that many airlines see going down are their customer satisfaction rankings. This could explain why many of them are carrying fewer of those dissatisfied patrons.

Posted on Wed, 01-Jul-2009 at 22:13 GMT | Read More
April statistics show continued improvement in U.S. airline performance. The percentage of flights considered on-time -- departing and arriving inside 15 minutes of schedule – increased again. Is this the silver lining to airline cutbacks?

Posted on Wed, 10-Jun-2009 at 19:34 GMT | Read More
The Air Transport Association (ATA) is predicting that 7 per cent fewer U.S. flyers will take to the skies come the traditionally busy summer months. This includes international travel which is expected to fall by 6 per cent to a mere 24 million flyers.

Posted on Tue, 19-May-2009 at 8:38 GMT | Read More
The news for most airlines remains bad but at least it's getting better for some. Airlines are welcoming small hints of a recovery with the release of passenger numbers for April. However, with slight relief comes a lingering trepidation over what could possibly happen next that no airline can seem to shake.

Posted on Thu, 07-May-2009 at 22:44 GMT | Read More
April on-time figures for 50 of the world's busiest airports have been released. Tokyo, Japan had two of the top 5 performing airports during the month. If you're flying to and from the New York area airports, however, expect to be late – very late – more often than not.

Posted on Wed, 06-May-2009 at 15:15 GMT | Read More
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