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Air Canada ticket and reservations agents walked out in a strike action against the company on 14 June. The airline insists that it will operate a normal schedule and will treat any disruptions as it would a bad winter storm.

Posted on Tue, 14-Jun-2011 at 15:59 GMT | Read More
You may have had trouble pronouncing the Icelandic volcano Eyjafjallajökull last year but if you were an airline traveler in Europe you know very well what that name meant. Airline flyers, now meet Grimsvötn as European airspace could face closures due to ash clouds once again.

Posted on Mon, 23-May-2011 at 18:40 GMT | Read More
It was 2008 when IAPA, part of a government-appointed task force on long tarmac delays, voiced its approval of the recommendations made to protect passengers during long ground delays in the U.S. In 2011, the Department of Transportation (DOT) has now issued new regulations that adapt many of the recommendations and add a few more passenger protections.

Posted on Wed, 20-Apr-2011 at 17:14 GMT | Read More
The operator of London's Heathrow Airport will invest £50 million (US$80.8 million) in order to avoid the same nightmares experienced during the recent winter's snow events. Though we're talking about snow, what ensued was literally a procedural and communication meltdown. Have there been lessons learned?

Posted on Thu, 24-Mar-2011 at 16:13 GMT | Read More
Airlines are typically insured against many hazards of the industry, most notably for the total or partial loss of an aircraft and the inherent liabilities that result from an accident. However, one industry insurer is opening up coverage for losses caused by those dreaded "extraordinary circumstances" like weather ... and volcanic ash.

Posted on Mon, 07-Feb-2011 at 6:33 GMT | Read More
The pictures from Brisbane are ominous as flood waters disrupt daily life in Australia's third largest city. Though the airport (BNE) has not been affected as badly, travelers are finding difficulty getting to their flights and holiday seekers are looking elsewhere. How are the area airlines reacting?

Posted on Thu, 13-Jan-2011 at 23:03 GMT | Read More
The winter woes are upon us and as storms grow fiercer and excuses grow longer, travelers are feeling the sting of cold weather and cold shoulders. Stress levels rise and airline service is put to the test during schedule disruptions. So what can you do?

Posted on Mon, 10-Jan-2011 at 4:01 GMT | Read More
We all know that weather is the key reason for flight delays and cancellations. This winter is barely one month old yet snow has stranded flyers on both sides of the Atlantic more than once. As airports face criticism over their preparedness during these times, is there such a thing as simply too much snow?

Posted on Mon, 10-Jan-2011 at 3:06 GMT | Read More
'Twas the week before Christmas and no one was stirring, or flying, or getting anywhere. Winter weather wreaked havoc across Europe with the world's busiest airport practically shut down. Snow and ice aren't exactly unexpected events this time of year. So why weren't some airports prepared?

Posted on Wed, 22-Dec-2010 at 17:28 GMT | Read More
The latest transportation statistics show a clear distinction between the best performing airports through July, 2010 and the worst among the 29 airports providing such data.

Posted on Wed, 22-Sep-2010 at 20:01 GMT | Read More

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