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About IAPA Campaigns & Representation
IAPA was born in 1960 with the aim of speaking up for the interests of the individual air traveler. We have been campaigning since then on behalf of frequent travelers - on safety and security, improving passenger comfort and getting better value for money.
We continue to stand up for the rights of the individual passenger at all opportunities. The position papers below provide an insight into areas where we are actively campaigning today.
We continue to stand up for the rights of the individual passenger at all opportunities. The position papers below provide an insight into areas where we are actively campaigning today.
DOT issues guidance for airlines to clarify contracts of carriage regarding international code-share flights
Issue
The U.S. DOT has issued a Federal Register notice requiring airlines to clarify the information in their contracts of carriage regarding what rules apply on international code-share flights. The DOT is requesting that ticketing airlines be specific about any policy differences such as baggage allowance, compensation for flight delays and cancellations and check-in times when an international code-share flight is involved.
Issue
The U.S. DOT has issued a Federal Register notice requiring airlines to clarify the information in their contracts of carriage regarding what rules apply on international code-share flights. The DOT is requesting that ticketing airlines be specific about any policy differences such as baggage allowance, compensation for flight delays and cancellations and check-in times when an international code-share flight is involved.
Posted on Mon, 18-May-2009 at 15:55 GMT
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DOT Task Force on Tarmac Delays
Issue
Passenger inconvenience and discomfort during lengthy ground delays have been at the crux of air traveler dissatisfaction in recent years. Highly publicized incidents of passengers being stuck on airplanes for many hours without any services have led airlines, airports, advocacy groups and government agencies to look at the matter more closely.
Issue
Passenger inconvenience and discomfort during lengthy ground delays have been at the crux of air traveler dissatisfaction in recent years. Highly publicized incidents of passengers being stuck on airplanes for many hours without any services have led airlines, airports, advocacy groups and government agencies to look at the matter more closely.
Posted on Wed, 17-Dec-2008 at 9:47 GMT
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