Posted on Friday, 24-October-2008 at 22:50 GMT.
Related Categories: Comfort and Health, Service
From time to time we get requests from members to publish a list of airlines that permit cell phone voice calls during flight. Unlike airline performance statistics and rankings, this type of information is not readily available from a single source, since very few airlines have actually implemented such a policy. So what airlines have considered, tested or implemented the use of cell phones in flight?

Although the technology has been around for several years, many airlines have been slow to permit the use of cell phones in-flight for reasons ranging from regulatory restrictions to customer opposition. Aside from those carriers that insist they will ban the use of cell phones during flight, most other airlines are taking a wait-and-see approach. Of course this depends on what rules allow it in the first place. The U.S. Congress recently upheld a ban on in-flight cell phone use, while regions such as Europe will allow its use.

Our members have been fairly vocal when it comes to in-flight cell phone use. While many favor the ability to send text and email messages during flight (silently, of course), most members clearly object to a passenger's ability to make and receive voice calls at cruising altitude. Although we haven't gone as far as calling for an outright ban on cell phones in flight, we support the majority of our members who insist that the use of such devices be closely monitored and restricted so as not to annoy other passengers. We will definitely keep a close eye on this issue as more and more airlines consider the use of mobile devices during flight.

For the benefit of those who are curious about who has been doing what regarding in-flight cell phone use, we have compiled a brief list of airlines that we know to have considered, tested or implemented the policy. Please note that this list contains information that was available between late 2007 and October 2008. It was obtained from various sources, including airline Web sites, press releases from mobile technology providers, and published articles. IAPA does not guarantee that the information in this list is either the most comprehensive or the most up-to-date. This list is not an endorsement or disapproval of a particular carrier's actions and subsequent decision regarding this matter. To obtain the most accurate information about an airline's cell phone policy, we recommend that members contact the carrier directly.

Please note that airlines that have not considered testing – and still prohibit – in-flight cell phone use are not included in this list.

Airline Country / Region Voice Calls? Route Limitations Aircraft Comments
Flybe UK / Europe Considering Unknown Unknown Flybe is evaluating conditions that may permit it to test at a later time
Air France France / Europe No intra-Europe short-haul routes A318 (one aircraft) Favorable SMS/text and email reviews; voice test not as successful.  Policy not changed.
Qantas Australia / Oceana No Australia and New Zealand B767-300 / A330 After testing, Qantas will offfer SMS, text and email but no voice calls 
V Australia Australia / Oceana No Trans-Pacific B777 To begin in 2009 for SMS, Text and email; no mention of voice calls
Turkish Airlines Turkey / Eurasia No Europe and Middle East A340 SMS, text, email only
Qatar Airways Qatar / Middle East No None All Despite equipping entire fleet with voice capability, the airline will still ban calls, citing customer reaction
BMI UK / Europe Testing Europe Unknown BMI has not provided specifics beyond its intent to evaluate the service in the coming months
SAS Scandinavia / Europe Testing Norway Unknown Testing within Norway only
TAM Brazil / South America Yes South America routes A320 No specific dates given
TAP Air Portugal Portugal / Europe Yes intra-Europe routes A319 (one aircraft) 6 month trial period to have begun in July, 2008
Oman Air Oman / Middle East Yes Long-haul between Asia and Europe A330 To be installed in 7 new aircraft due in 2009
Air Asia Malaysia / Asia-Pacific Yes None A320 To begin in 2009 (entire fleet to be fitted with technology by 2013)
Air Asia X Malaysia / Asia-Pacific Yes None A330 To begin in 2009
Shenzhen Airlines China / Asia Yes None B737 / A320 Target completion for fleet by mid-2009
Kingfisher Airlines India / South Asia Yes Long-haul between Asia and Europe and USA A330 / A340 Targeted for 2009
Royal Jordanian Jordan / Middle East Yes None A320 / A340 A320 in 2008 and A340 in 2009
Jazeera Airways Kuwait and Dubai / Middle East Yes None A320 Intends on implementing "quiet times" during which the voice calls can be blocked
Emirates Airlines UAE / Middle East Yes None A340 / B777 Limited aircraft fitted thus far; airline will impose "quiet times" when calls are disabled
Ryanair Ireland / Europe Yes None B737 10 aircraft initially; Service imminent as of October 2008
Malaysia Airlines Malaysia / Asia-Pacific Yes Europe,  Australia, Asia B777-200 (one aircraft) Entire widebody fleet to be outfitted in 2009 after successful trial
Comments:

Thanks for this list - quite important for me as it makes it easier for me to avoid the airlines which allow Mobile Phone use!

Posted by: RZEPECK on Thursday, 20-November-2008 at 8:35 GMT
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